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Privacy Policy

Your privacy matters to us. This policy explains what information we collect, why, and how we look after it.

Who We Are

Baby This Baby That is a small family-run business based at Rear of 733 London Road, facing Westminster Drive, Westcliff-on-Sea, SS0 9ST. We are responsible for the personal information we collect and use.

Information We Collect

When you place an order or get in touch, we may collect:

  • Your name and contact details (email address, phone number).
  • Your delivery and billing address.
  • Details of your order.
  • Any messages you send us.

Payments are handled securely by our payment provider — we do not see or store your full card details.

How We Use Your Information

We use your information to:

  • Process and deliver your order.
  • Keep you updated about your order.
  • Answer your questions and provide customer support.
  • Send you marketing emails only if you have chosen to receive them — you can unsubscribe at any time.

Who We Share It With

We only share your details where it's needed to fulfil your order — for example with our delivery partner (such as Royal Mail) and our secure payment provider. We never sell your personal information to anyone.

How Long We Keep It

We keep your information only for as long as necessary to fulfil your order and meet our legal and accounting obligations, after which it is securely deleted.

Your Rights

Under UK data protection law you have the right to access the information we hold about you, ask us to correct or delete it, and to opt out of marketing. To do any of these, just contact us. If you're unhappy with how we've handled your data, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies. You can read more in our Cookie Policy.

Questions about this? Contact us or call 07552 715577. Last updated September 2026.