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Terms & Conditions

These terms set out how you can shop with us. By placing an order, you agree to them.

About These Terms

These terms apply to all orders placed with Baby This Baby That. Please read them before ordering. We may update them from time to time, so please check back when you shop.

Orders & Prices

All prices are in pounds sterling (£). We do our best to keep prices and product details accurate, but errors can occasionally happen — if we spot a genuine pricing error on your order, we'll contact you before processing it. A contract is formed once we confirm your order.

Payment

Payment is taken at the time of ordering through our secure payment provider. We do not store your card details.

Delivery

Delivery times and costs are set out on our Delivery & Returns page. We aim to dispatch within 1–2 working days.

Returns & Cancellations

Your consumer rights are set out in full on our Delivery & Returns page. In short, unused items in their original condition can be returned within 14 days, but for hygiene reasons nappy cakes, hampers and personalised or made-to-order items cannot be returned unless faulty or damaged.

Products & Images

Our nappy cakes and gifts are lovingly handmade, so each one may vary very slightly from the photographs. Product images are for illustration, and colours may appear a little different on screen.

Safety

Many of our gifts are decorative keepsakes rather than toys, and some contain small parts. Please read our Safety Promise and always keep items away from young children unless the product states it is suitable, and under adult supervision.

Governing Law

These terms are governed by the laws of England and Wales.

Questions about this? Contact us or call 07552 715577. Last updated September 2026.