Track My Order

Your Tracking Number

Once your order is packed and on its way (usually within 1–2 working days), we'll email you a Royal Mail tracking number.

• Keep an eye on your inbox — and your spam folder, just in case.
• Standard delivery usually arrives within 2–4 working days of dispatch.

Track Your Parcel

Pop your tracking number into the Royal Mail tracker to see exactly where your parcel is:

Collecting Locally?

If you've chosen to collect from our Westcliff-on-Sea shop, there's no tracking needed — we'll be in touch as soon as your order is ready to collect.

Not Arrived Yet?

If your tracking hasn't updated or your parcel is taking longer than expected, don't worry — get in touch with your order number and we'll chase it up with Royal Mail for you.